Privacy Policy
Your privacy is important to us. This policy explains how Flumbee collects, uses, and protects your information.
Information We Collect
Personal Information
- • Full Name
- • Email Address
- • Phone Number
- • Date of Birth
- • Gender
Address Information
- • Billing Address
- • Shipping Address
- • PIN Code
- • City
- • State/Country
Payment Information
- • Credit/Debit Card Details
- • UPI Information
- • Bank Account Details
- • Transaction History
Usage Data
- • IP Address
- • Browser Type
- • Device Information
- • Pages Visited
- • Time Spent
How We Use Your Information
Order Processing
Process and fulfill your orders, manage payments, and provide customer support
Communication
Send order updates, promotional offers, and important account notifications
Analytics
Analyze website usage to improve our services and user experience
Security
Prevent fraud, ensure account security, and comply with legal requirements
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. You can control cookie preferences through your browser settings.
Data Sharing and Third Parties
We may share your information only in the following circumstances:
Service Providers
Payment processors, shipping companies, and cloud service providers who help us operate our business.
Legal Requirements
When required by law, court order, or to protect our rights and the safety of others.
Business Transfers
In case of merger, acquisition, or sale of business assets with proper notification.
Your Consent
When you explicitly consent to share information for specific purposes.
Data Retention Periods
We retain your information only for as long as necessary to provide services and comply with legal obligations.
Your Privacy Rights
Right to Access
Request copies of your personal data
Right to Rectification
Request correction of inaccurate data
Right to Erasure
Request deletion of your personal data
Right to Portability
Receive your data in a structured format
Right to Restrict
Limit how we process your data
How to Exercise Your Rights
Contact us at privacy@flumbee.com or call +91-9041619544. We will respond to your request within 30 days.
Security Measures
We implement industry-standard security measures to protect your personal information:
Technical Safeguards:
- • SSL/TLS encryption for data transmission
- • Encrypted data storage
- • Regular security audits and penetration testing
- • Secure payment processing (PCI DSS compliant)
- • Multi-factor authentication for admin access
Organizational Safeguards:
- • Employee background checks
- • Privacy training for staff
- • Access controls and principle of least privilege
- • Data breach response procedures
- • Regular privacy impact assessments
International Data Transfers
Cross-Border Data Processing
Your data may be processed in countries outside your residence for business operations and service delivery.
When transferring data internationally, we ensure adequate protection through:
- • Standard contractual clauses approved by regulatory authorities
- • Adequacy decisions for countries with equivalent privacy protections
- • Binding corporate rules for intra-group transfers
- • Explicit consent for specific transfer purposes
Children's Privacy Protection
Our services are not intended for children under 13 years of age.
We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will promptly delete such information from our systems.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@flumbee.com.
Privacy Contact Information
privacy@flumbee.com
For all privacy-related queries
Phone
+91-9041619544
Mon-Fri: 9:00 AM - 6:00 PM IST
Data Protection Officer
dpo@flumbee.com
For data protection concerns
Mailing Address
Flumbee Privacy Team
Master Da surja sen lane
Kumarghat,Tripura ,799264
India
Policy Updates
We may update this Privacy Policy periodically. We will notify you of significant changes via email or prominent website notice at least 30 days before the changes take effect. Your continued use of our services after the effective date constitutes acceptance of the updated policy.
Your Privacy Matters to Us
We are committed to protecting your privacy and maintaining transparency in our data practices.